If you have any problems, it is very important that contact us as soon as possible before installing it onto machine. Once received your item, please inspect if the printhead matches up with the model you required. Please seriously pay attention on information of printhead model while purchasing from us. If there is any visible damage on the package, please refuse the shipment and contact us. Once the package is delivered, it is the customer's responsibility to check the package for damage. Due to the nature of printer parts and the many factors that go into installing them, we do not accept returns or give refunds on electronic or service parts. The printhead is required to be installed by professional persons.
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December 2022
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